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FAQs

Do You Still Have Lingering Questions?

Proudly Serving Oakland, Macomb, and Wayne Counties

We have included some of the most common questions our customers ask us in the hope of providing you with all the information you need. In the event you don't find what you're looking for, or you're ready to schedule service with us, we invite you to give us a shout!

How Do You Select Your Plumbers?

We listen to your situation and choose the plumber from our personal list of plumbing service providers. We've worked with them for years so we know what they specialize in and what makes them great. We match an affordable, available, local professional plumber that can get to you quickly and get the job done right- the first time.

How Long Will it Take to Fix My Problem?

While each problem is different, since we work with our network of plumbers to identify a certified plumber who is available and specialized in your issue, you’ll always get the fastest service around. We offer 24/7 emergency service for your convenience. Once we’re at your home or business we’ll complete the job quickly and correctly.

How Do I know if I Have a Plumbing Emergency?

If the issue you are having prevents you from accessing fresh water, flushing dirty water, or is flooding your home or property, it’s an emergency. If the issue is just causing an inconvenience, it’s not an emergency. Either way, call us! Our plumbers work on emergency plumbing 24/7 as well as general plumbing problems.

My Basement Flooded. Do I Need a Plumber or a Restoration Service?

You may need both. Either way, we have you covered. We will dispatch a team member to investigate your situation and make a recommendation for water removal and flood cleanup, dry out and repair. If the basement flooding was caused by a plumbing failure like a burst pipe, we will find the root of the problem and offer solutions as quickly as possible.